Talk to the people who run it
Shard Hosting is small on purpose. Whichever way you get in touch, the same handful of people read it.
Discord
The fastest way to reach us, and where launch dates, beta slots and status updates go out first.
Email
Better for migration details, invoices and anything you would rather not post in a public channel.
Client area
Once billing is live, tickets attached to your account are handled here alongside your invoices.
Opens with launch.
Status
Incidents and maintenance windows are posted on the status page rather than announced only in chat.
Opens with launch.
Get told when plans open
We are finishing the first European node. Rather than collect email addresses we cannot do much with yet, launch updates go out in the Discord: launch dates, pricing changes and beta slots are announced there first.
- 1Join the Discord and say what you are planning to run.
- 2We tell you which plan fits, and flag anything that needs a manual setup.
- 3You get first notice when ordering opens, and beta slots go out there first.